What is CRM?
It is a system that enables an organization/business to centralize its customer data which can be effectively utilized by multiple divisions within an organization like sales, marketing, customer service, and other support departments. It enables multiple divisions to share data, coordinate better, and create synergy in order to improve customer service and sales. CRM system tracks buyer behavior, interests, and requirements in-depth and enables you to adapt your marketing campaigns accordingly and it also tracks the customers' product usage patterns and helps you to offer custom services. In short, an effective CRM system used by efficient team results in better customer relationships, high customer satisfaction, and an increase in customer loyalty repeat purchases decrease in customer turnover and overall marketing costs.
CretMark can build a customized CRM solution for your company. After understanding your exact requirements our team evaluates the various CRM tools available on the web, including open-source CRM solutions, and identifies the one that suits your requirements the best. We then add additional features, customize the interface and functionalities, create user profiles, and give you a packaged solution that can be put to use immediately.
Advantages of CretMark
We specialize in CRM software development - our team has 9+ years of experience in software development and we have successfully delivered international projects. We have loyal clients in 31 countries across the world. Our CRM Software developers are highly skilled and vastly experienced – we can proudly say that they are at par with the world's best CRM developers.
CretMark offers a range of CRM development solutions including end-to-end CRM application development, open-source CRM solution development, CRM Consulting, CRM application customization, upgrades, and maintenance.
Our highly competent team can help you implement CRM solutions that include methodologies, strategies, software, and web-based capabilities that enable an enterprise to better organize and manage customer relationships with an objective to achieve high customer satisfaction and profitability.
Our team will work with you and understand your specific business requirements and based on our analysis and your inputs, we'll build a CRM system that will be highly scalable and secured, very user-friendly and it will be loaded with custom features as per your business requirements.
Our CRM development services provides:
High-quality Guaranteed We provide extremely high-quality services. We have successfully developed and deployed numerous CRM applications for a variety of clients from multiple industries and are constantly looking for ways to increase the quality of our service delivery.
Experienced Team Our CRM system development team is highly-qualified and has successfully delivered multiple projects to clients from all over the world. We use the latest tools and technologies to ensure that all our clients receive the best CRM solutions.
Fast Turnaround Time Providing our services on time every time is one of the pillars of our service philosophy. We guarantee that you will receive all our services within the stipulated time every time.
Enhance Customer Experience With our CRM development services, you can enhance your customer experience with your company through total process clarity and faster transactions.
Efficiently Manage Data Our CRM development services will enable you to efficiently manage your customer data, including information on past purchase patterns and preferences.
Administrative Control With our CRM development services, you can have complete administrative control over the entire CRM process with complete system transparency.
Insights and Alerts Our CRM solutions can provide better insights into the productivity of your sales and customer relationship teams. You will also receive automated alerts, emails, and reminders so that no critical calls are missed or delayed.
Customization Options We provide you with intuitive futures and customization options especially designed for your sales or customer care personnel.
Convenient SaaS CRM Applications Our SaaS CRM applications can be used conveniently from multiple locations and in multiple languages.
Flexibility and ScalabilityWe provide flexibility and scalability to meet the growing needs of your organization. We always maintain a reserve capacity, so if you want to deploy additional resources to speed up the development of your project, we can assign them without hassles.